Last updated: 27/08/2025

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Scoopo is committed to protecting your privacy. This policy explains what personal data we collect, how we use it, and your rights under UK data protection law.

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1. Who We Are

Scoopo

Website: www.scoopo.com

Email: help@scoopo.com

Registered in the UK as Databody LTD

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We act as the data controller for personal data we collect directly, and as a data processor where we handle data on behalf of our clients.

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2. What Information We Collect

We may collect and process the following personal data:

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From website users:

Name, email address, phone number (via contact forms)

IP address, browser type, and usage data (via cookies/analytics)

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From clients:

Business contact details

Project specifications and communications

Payment and billing details

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From scraped sources:

We do not and will not intentionally collect personal data.

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3. How We Use Your Information

We use your personal data to:

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Provide and manage our services

Communicate with you about your project

Process invoices and payments

Improve our website and services

Comply with legal obligations

We do not sell or share your personal information with third parties for marketing purposes.

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4. Legal Basis for Processing

Under UK GDPR, we process your data based on:

Contractual necessity – to deliver services you've requested

Legitimate interest – e.g. improving our services, responding to inquiries

Legal obligation – e.g. tax and accounting requirements

Consent – where applicable (e.g. newsletter opt-in)

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5. Data Retention

We retain personal data only for as long as necessary:

Project/client data: typically retained for 6 years (to comply with legal and tax obligations)

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Website form submissions: retained for up to 12 months

Analytics data: anonymised and aggregated where possible

You can request deletion of your personal data at any time, subject to our legal obligations.

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6. Data Sharing and Security

We may share data with trusted third-party providers (e.g. cloud storage, payment processors) under strict confidentiality agreements.

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We use appropriate technical and organisational measures to protect your data, including encryption, access control, and secure storage.

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7. Your Rights

Under UK data protection law, you have the right to:

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Access the personal data we hold about you

Correct inaccurate or incomplete data

Request deletion of your data

Restrict or object to certain types of processing

Withdraw consent at any time (if applicable)

Lodge a complaint with the ICO (Information Commissioner’s Office)

To exercise your rights, contact us at hello@scoopo.com

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8. Cookies

Our website uses cookies to understand user behaviour and improve performance. You can control or disable cookies through your browser settings. For more, see our Cookie Policy.

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9. Changes to This Policy

We may update this Privacy Policy occasionally. Changes will be posted on this page with a revised "Last updated" date.

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10. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, contact:

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Scoopo (Databody LTD)

📧 help@scoopo.com

🌐 www.scoopo.com

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